#72 Better listening: Tools to respond and NOT react with Carol & Trish

This week we are revisiting a popular episode from 2021 on concepts to choose to react or respond. Consider the following : A reaction is about the moment whereas a response is about the outcome. Understanding how my emotions drive my decisions will improve relationships, productivity, and possibilities. Tips from Trish Mirroring: Starts with listening CAREFULLY to the other person.Or if you’re the first to speak, as a “learning” question to warm them up.“It’s obvious you...
This week we are revisiting a popular episode from 2021 on concepts to choose to react or respond.
Consider the following :
A reaction is about the moment whereas a response is about the outcome.
Understanding how my emotions drive my decisions will improve relationships, productivity, and possibilities.
Tips from Trish
Mirroring:
- Starts with listening CAREFULLY to the other person.
- Or if you’re the first to speak, as a “learning” question to warm them up.
- “It’s obvious you’re upset. Can you tell me what’s wrong?”
- If they become angry or hostile, we can schedule a later time to talk.
- If they offer a calm response, we can take a slow deep breath and say,
- “Let me see if I’ve got that… you are angry because…” and then we ask “is there more?” They may have more, may not. We summarize and ask “have I got that right?”
BETTER LISTENING is really at the core with this example of reacting and responding in a way that can more successfully manage or control our emotions in the moment.
Meet your hosts of Connect Inspire Create
I am Carol, your goal accountability coach and the
founder of
Lisbon Retreats,
offering creative business masterminds in Portugal
and 1:1 strategy coaching packages for women entrepreneurs.
If you are dreaming of travelling to Portugal to focus on yourself and creativity for your business visit
Lisbon Retreats
for my upcoming retreat in September 2022.
Trish is a professional certified life coach who helps successful, determined people encountering an unexpected life struggle, to navigate their challenges, regain their resilience, and come out better on the other side than they were when they started. Both individual and group coaching programs. www.healthylifemindset.com
If you have a story to share with our audience contact us on our podcast site
Connect Inspire Create
London's Writers Salon
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Hello from your host, Carol Clegg – your mindset and accountability coach for women coaches, entrepreneurs and small teams!
As a coach or heart led entrepreneur, you know all the right tools and strategies to support your clients—but when it comes to applying them to yourself, it’s easy to get stuck. You might find it hard to prioritize self-care, stay motivated, or maintain a positive mindset, especially when juggling the demands of your business. That’s where I come in.
I love helping women reconnect with their own practices. Together, we’ll explore what’s getting in the way, reignite your motivation, and put the right tools in place to support your well-being.
If you're ready to start prioritizing your own mindset and motivation, take my complimentary “Insights into You” (aka Saboteur discovery assessment” and follow up with a free coaching session to explore your results. Take your assessment here , or visit carolclegg.com for more details.
BOOK your ✅ 30-minute complimentary exploration call HERE
Let’s connect on LinkedIn and Instagram , or join my LinkedIn Group Flourish: A Community for Women Bus...
I am your host Carol Clegg. As a small business coach, I partner with women solopreneurs in midlife, to confidently step out of overwhelm and create a fresh path to success through tailored accountability and mindset coaching, integrated with the powerful Positive Intelligence program. Struggling with procrastination, finding balance in your business and personal life, and cultivating a positive mindset?
Let’s chat!
BOOK your ✅ 30 minute complimentary discovery call
carolclegg.com or book your call here https://bit.ly/discoverycallwithcarol